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Text Message Marketing Campaign System Instructions
CREATE A SOURCE AND UPLOAD A DATABASE

Main areas of the Campaign System

Creating a source & uploading data

Here we look at the 2 steps required for uploading a database of mobile numbers.

First you need to create a 'Source' (similar to creating a folder to put the data in), then we need to upload the numbers to the source created.

Step 1 - Example Create Source
  1. Type a new source name here. This can be anything you choose but something you'll recognise at a later date, e.g. November Winter offer
  2. Press submit to create the source

Note: You can also edit the name or delete sources from this screen.

Step 2 - Example Upload Data

  1. Select the source you have just created with the drop-down menu
  2. Click the browse button and select the file contaning your numbers (see FAQ's below for details on types of file that can be uploaded)
  3. Press submit to upload the database
Example Data Upload Confirmation/Information

Once you press submit the system will upload and check your data and report on any inconsistencies as per this example:

  1. Shows the total valid numbers uploaded, in this case 7
  2. Shows the 'bad' numbers not uploaded, usually due to text being in the number or the number being too short
  3. Shows duplicate numbers found in the data. Only 1 of which is included, avoiding multiple delivery to the same phone
FAQ's
  • You can only upload 'raw' data file types. This means TEXT or CSV files only. You can export to TEXT or CSV from most popular applications such as Microsoft Word, Excel or Access. But, our preferred type is using Notepad which comes as standard with Windows (found in Start Menu, Program Files & Accessories).

    Simply copy & paste the numbers into Notepad as a single long column, i.e. each number followed by a carriage return (enter button), then Save As a .txt file. If you need any help on this please do call us and we can talk you through the process. Once mastered it is actually straightforward.
  • If you get unexpected results from the data upload confirmation screen, e.g. you're uploading 10 numbers and it says 800 bad numbers, it normally means you have a wrong file type - again call us and we'll talk you through the process.


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