When using a text message response mechanic it is often good to ask for a name and an email address in the response as well. As the data of the incoming message all comes in in one field it is often a time consuming process to extract the name and email address.
We have built a nifty little Excel worksheet which takes care of this. Download the file here.
When promoting your campaign, it is important to ask people to text in in a specific way which is:
[KEYWORD] space [FIRSTNAMEONLY] space [EMAILADDRESS]
Then, once all the autoresponses are in simply copy and paste them into the yellow part of column A of the Excel sheet. It will remove the keyword and split out the name and email address into separate columns for easier importing into other applications.
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