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Receive a Text From a Customer – Respond Automatically With an Email

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New service changes how customers communicate with companies.

SMS is undoubtedly the most responsive direct marketing channel. With read rates of over 97%, there is no better way of getting your message straight into the hands of your customers and prospects than with a carefully targetted sms alert.

SMS as a response mechanic is also becoming considerably more mainstream, with most charities and car TV ads having a text ‘call to action’.

One of the restrictions with sms services is that you only have 160 characters in your automated response. So imagine that you’ve just texted in to get more information about a new car. You’ll typically get a text response back with a promise to call you in the next 24 hours or so. The trouble with this is that you’re enthusiasm for more information starts diminishing more or less as soon as you’ve made your initial contact. By the time the call comes you’re probably regretting texting in at all.

What’s needed is a way of getting more information to the consumer immediately, at the point at which they are most interested, when their likelihood of making a purchasing decision is at its highest.

Innovative new SMS service now available

We’ve just launched a new sms service which will address this issue. Our Text to email Autoresponder allows you to automatically despatch an email to anyone that texts your keyword and their email address to 88802.

To demonstrate how this works, we’ve set up an example. Text INFO followed by your email address to 88802. (No charge.) As well as an sms reply, you’ll immediately receive a full email from us. It’s an incredibly powerful tool. As with all our services, we’ve tried to make it as easy as possible for non technical people to get the service up and running.

All you need to do is sign up for a Text Marketer account and add a free week’s trial of a keyword when you’re signing up.
In just a few minutes you will have the service working. Not only will be you collecting email data from your customers but you’ll be giving them all your contact details, straight to their phone and in box.

After the week’s free trial the keywords costs either £5.00 + VAT a month for budget keywords that start with a number (e.g 4hotels) or £25.00 + VAT for standard keywords.

If you’d like to discuss how this exciting new service could be used in your business, please feel free to call us on 0117 9249207.

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