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Sofa.com Get Organised with Bulk SMS

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Christmas can be a chaotic time for many retailers. As well as being the busiest and hopefully the most profitable period, it also presents some pretty challenging logistical problems. Not least of these is getting staff members in the right place at the right time.

Sofa.com are making life easy for themselves by using bulk SMS as a way of getting messages to members of staff. Using SMS, they can be sure that crucial messages will be read immediately, particularly vital when arrangements are likely to change at the last minute. Using bulk SMS they can expect 97% of their texts to be read in less than 5 minutes. Using e-mail, they just wouldn’t achieve the same immediate delivery and read rate.

They are using bulk SMS not just to make sure that people are in the right place at the right time but also as a reminder for people to submit their timesheets at the end of each week. Using the bulk SMS delivery reports, they can make sure that each message they send is actually delivered to the handset, so there can be no excuses with people claiming not to have received the texts. SMS is ideal for this type of communication, where the message needs to be received and understood immediately.

Like so many Text Marketer customers, Sofa.com began by taking a free bulk SMS trial. The signup process took them about 2 minutes and they were given 50 free text credits so they could test the system before spending any money. As there is no minimum order, they could purchase as many text credits as they needed, so there is no wastage. Text credits do not expire so they will be available to use later next year if they don’t use them up before then.

Although Sofa.com haven’t needed it, Text Marketer provide as much help and support as needed to help customers get the most out of their bulk SMS account. If you think your business could use bulk SMS, please help yourself to a free bulk SMS account. We might also be able to help putting a mobile marketing plan in place, do feel free to call us. Our number is on the contacts page.


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