Can I pick up a delivery report for my SMS campaign?
Yes
How to collect delivery reports.

Go to - Reports - Delivery Reports. Then simply click on the campaign that you wish to view.
Delivery Reports
A delivery report is generated for every sms campaign that you send. The report is labelled with the campaign name that you set when the campaign was submitted.
The report lists all the mobile numbers that you sent to and provides you with an outcome for each number.
Outcome Definitions
Delivered - The phone received the message and a delivery receipt was collected.
Failed There are a number of reason why the may received a failed outcome for a message.
The number that you sent to is incorrectly formatted or an incomplete number (e.g - 0791134454 - one digit missing).
The number is inactive and is not recognised by the UK networks as being a live number.
The number being sent to has a text forwarding service activated.
Some hand sets (including Iphones) have a feature that will only allow messages to be delivered with a numeric sender ID. Messages sent with your company name as the sender name for example, will not be delivered to hand sets with this feature active.
Some smart phones have a function that will only allow the delivery of messages from known numbers.
Pending The phone is switched off or out of range and the message is waiting to be delivered. The message will be delivered when the phone is switched on again. The delivery report will automatically update the outcome when the message is delivered.
Please note the following.
• We do not charge for delivery reports and we are completely reliant on the networks to supply them to us.
• The networks will not provide any sort of guarantee on the provision of delivery reports
• A lack of delivery report does not in any way indicate a non delivery or a failed message. It simply means we have not received a delivery report from the relevant network.

Discussion
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