Address Book Feature
Text Marketer’s Address Book feature is great for storing/viewing/editing contacts so you can quickly send messages to people by selecting them from your address book.
Uploading Contacts to your Address Book
Go to GROUPS | MANAGE ADDRESS BOOK
You’ll see 2 ways of uploading contacts. You can add them 1 by 1 under the title ‘Add’ and then clicking the + button or you can ‘Add Many’ by copy and pasting in a CSV formatted file of your contacts.
Formatting of the CSV
CSV (comma separated values) is the most industry standard of file types for data. We do not know of a piece of software that cannot export contacts as a CSV file.
Very simply, your CSV file must be formatted with the fields in the same order as they are shown on the Manage Address Book screen.
Here’s an example of a CSV file with 3 contact records in. You would copy and paste only the records (last 3 lines), not the column headers;
Mobile,First,Surname,Company,Email,Free Text 44777123456,Rich,Smith,XYZ Ltd,firstname.lastname@example.org,nothing here for now 44777123457,Jon,Smythe,XYZ Ltd,email@example.com,nothing here for now 44777123458,George,Jones,XYZ Ltd,firstname.lastname@example.org,nothing here for now
If you’re unsure about this, try copy and pasting the last 3 lines of the above into the Add Many box and press the + button. You’ll see 3 new contacts added (which you can delete at your leisure).
If you are unsure how to export contacts from your software as a CSV file then ask your IT department or developer of your software – it will be a 2 minute job for them.
Go to GROUPS | MANAGE ADDRESS BOOK
Once you have some contacts in your Address Book, you may wish to view, edit or delete them. From the Manage Address Book screen you can click ‘Show All’ to list all your contacts or use the search field to find specific contacts. You will then be given options to edit or delete them. Make sure to hit the submit button after any changes to save those changes.
Sending a message to contact/s in your Address Book
Go to SEND SMS | SEND TO ADDRESS BOOK
Although this screen has all the same functionality of the other send screens, the majority of space has been dedicated to selecting contacts from your address book.
Simply tick the box/es next to the contacts you wish to send to and then set up the campaign in the normal way.
There is a handy select all/deselect all link at the top of list. This is great if you want to send to almost everybody in your Address Book apart from a few. Simply click select all and then manually untick the few you do not want to send to.
You can also use the handy ‘filter’ text box to filter records by any field in your address book. Simply enter what you want to filter by and press the green button to show only those contacts. This is useful in conjunction with the free text field which you can use as a group identifier.
- Extract name and email address from Text Message autoresponses using Excel
When using a text message response mechanic it is often good to ask for a name and an email address...
- Using the txtUs 2-way Text Messaging feature
Using txtUs dedicated virtual mobile numbers for your business A txtUs number gives your business a dedicated virtual mobile number...
- One guaranteed way to get repeat business
Most of us in business have probably heard the old saying that it’s 7 times easier to get sales from...
- Upload a list of mobile numbers to a group
This article shows you how to upload a simple mobile number list with no other data fields. For help on...
- Concatenated “Long Message” SMS feature now Live for the Bulk SMS system and the SMS Gateway
You can now send text messages longer than 160 characters, in fact up to 612 characters which arrive as 1...
- How to send a Personalised / Merge Text Message
This article shows you how to use the merge function in our text messaging application. This is useful when you want...
- Create and Manage Text Marketer sub-accounts from an Administrator account
IMPORTANT: These functions are not available by default. You need to contact us to request your account be made an...
- Reply by email to incoming SMS. Have a ‘text conversation’ by email.
A great new feature added to Text Marketer accounts today. If you have a keyword on your account and receive...
- Free Unsubscribe Service for All Customers
The Mobile Marketing Association best practice guidelines state that you need to have an unsubscribe service so that customers who no longer...
- New Concatenated Bulk SMS Text Message feature due to be released
A few months ago we conducted customer research asking if a ‘concatenated text message’ or ‘long message’ (the ability to send...