A few months ago we conducted customer research asking if a ‘concatenated text message’ or ‘long message’ (the ability to send bulk text messages containing more that 160 characters but arriving as one message) feature would be useful in our Bulk SMS Software. Around 50% of customers said they would use this feature.
This is quite a major technical update to the system but as so many customers responded positively, our technical team has been busy making all the necessary changes for both web based Text Marketer accounts and the SMS Gateway.
We estimate this significant enhancement should be available in all customer systems within a week but we thought we would release a sneak preview of what you can expect to see very soon.
How will this affect you? FAQ’s
Q. Do I have to use this feature?
A. Although your system will be able to send concatenated messages, you can still simply send messages up to and including 160 characters for 1 credit.
Q. I use the SMS Gateway, can I use text message concatenation?
A. Absolutely, this feature is already enabled on the SMS Gateway. Contact us for more details.
Q. How will it affect my delivery reports?
A. If you don’t send concatenated message then there’s no change. If you do, for the first 24 hours or so after the campaign, you will see multiple delivery receipts for each ‘section’ of the message per recipient. E.g. if you send a 640 character message, then you will receive 4 delivery receipts for each number sent to. From the network’s point of view you have sent 4 messages to that number (although the recipient receives it as one message). After 24 hours or so your reports will automatically be ‘cleaned’ so that you just have 1 response per number sent to, as usual.
Do I need to do anything?
No. As soon as this enhancement is available it will automatically appear in your send screens.
- Is there such a thing as ‘quality’ in Bulk SMS?
There are a vast number of different ‘gateways’ that bulk SMS service providers can use to connect to the UK...
- SMS Gateway Explained
How to use an SMS Gateway Continue reading →...
- SMS Gateway API – Specification
This blog post has been superseded with our website documentation It is recommended that you use the RESTful version of the API which has largely superseded this document...
- How RoughTrax increased sales by over 19% for next to nothing using Bulk SMS – could you?
Further to our article, Top 5 Tips for increasing sales using Bulk SMS, one of our customers RoughTrax (a mail...
- PHP 5 Delivery Report Helper Class for our SMS Gateway
Class Name: ProcessDeliveryReport This class enables you to access your delivery reports in a nice simplified way. You can search for...
- How to use an SMS Gateway
Our SMS Gateway is extremely powerful indeed. It allows companies to connect to our systems and send out messages 1...
- How can you benefit from our free SMS keyword and shortcode text response system?
Ever seen a TV Ad’ that says, “Text BROCHURE to 69888 for more details”? Why do they do this instead...
- How to integrate our SMS Gateway API into your systems
Introduction Adding SMS as a communication method to a system is often very useful, for instance you don’t have issues...