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Message Control – Send History, Delivery reports, txtUs and Keywords with Message Box

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Viewing your delivery reports and configuring your Keywords is now as easy as ever with Message Box.

You will need to first have an account, and then simply click on the ‘Message Control’ button on the Message Box homepage, and you will be taken to the screen below.

Message control - sending mobile marketing messages

Download the full instructional PDF here

Look at your sent and scheduled messages
Your sent, scheduled messages and received messages are simply organised into tabs at the top.

Simply select which tab you wish to be displayed and the information will appear below.

Looking at your replies
Select the ‘Received messages’ tab, and then you will see a dropdown next to the word Inboxes. The inboxes dropdown is a collection of your replies, unsubscribed numbers and your Virtual Long Number.

You can also configure these and export them by using the appropriate buttons.

 

Looking at your Delivery Reports
Looking at your Delivery Reports couldn’t be easier, simply click on the ‘Sent messages’ tab, and the click view report on your desired campaign.

You can also download this Delivery Report in several file types, by clicking on the ‘Download delivery reports’ button below.

Delivery reports

 

Exporting multiple Delivery Reports
Exporting your Delivery Reports with Message Box is so easy.

Click on the ‘Delivery reports’ button in the Export reports section in the toolbar, then simply select the email address you would like it to be delivered to and the month or date range.

For more detail on the outcome definitions of your sent messages click here

Exporting delivery reports

Configuring your Keyword or txtUs number
You can configure your Keyword or txtUs Virtual Mobile Number in the message control screen.

Click on the ‘Received messages’ tab and then click the configure button, then a pop up window will appear which allows you change the settings, email recipients of incoming responses and/or autoresponses.

Configure keywords

 

 

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