Seeing your delivery reports, and configuring your Keywords is now as easy as ever with Message Box.
You will need to first have an account, and then simply click on the ‘Message Control’ button on the Message Box homepage, and you will be taken to the screen below.
Look at your sent and scheduled messages
Your sent and scheduled messages are simply organised into folders.
On the left you will see your Outboxes which has everything you have sent or are planning to send.
Looking at your replies
Inboxes is a collection of your replies, unsubscribed numbers and your Virtual Long Number.
The top folder here is our Keyword, which if we click on we will see all our replies from this Keyword.
The second folder is our unsubscribed numbers that have in this case text back Stop to unsubscribe from our messages.
Then we have our Virtual Long Number, which has all our replies.
Looking at your Delivery Reports
To look at your Delivery Reports couldn’t be easier, simply click on your desired campaign in your Inbox then your delivery Report will appear on the right.
You can also export this Delivery Report in several file types, by clicking on the ‘Export’ button below.
Exporting multiple Delivery Reports
Exporting your Delivery Reports with Message Box is so easy.
Click on the ‘Export’ button in the above toolbar, then simply select which file type you would prefer.
A pop up window will appear asking which reports you would like to export, and it’s as easy as that.
For more detail on the outcome definitions of your sent messages click here
Configuring your Keyword or txtUs number
Click on the item you wish to change and click the ‘Configure’ button in the toolbar at the top of the page, then a pop up window will appear which allows you change the settings, email recipients of incoming responses and/or autoresponses.
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