The mobile phone has beaten the dog to become our new best friend, or BFF for the more ‘hip’ readers amongst you. We love them. We take them everywhere with us, we even sit on the porcelain throne with them.
The phone changed the way we communicate, giving us the ability to ring and speak to anyone in the world. Then came the SMS text message, again it completely revolutionised the way we communicate – but which is now the preferred method?
How does the average Jon Snow prefer to communicate on their mobile?
The answer is pretty clearly answered in the following stat…
75% would rather lose the ability to ring than text
That will probably be no surprise to you as we are sure we all text more than we ring, however what about when it comes to brands and businesses, what do customers prefer then?
It seems that when it comes to brands and businesses contacting us, we prefer for them to contact us through text message. Not only do we prefer to communicate by text but we find it more convenient and less disruptive that a voice call.
But why do we prefer brands and businesses contacting us by text than ringing?
14% say it makes them feel valued by the company
19% prefer it as they think it’s more personal
53% because texting is their personal preference of communication
76% as it’s less invasive
We all know that when it comes to business making your customers happy and giving them what they want is right up there on our must-do lists – so don’t be a Joffrey, why not give your customers what they want and start send them text messages!
Sign up here for free now, no contracts or monthly fees – we know you won’t regret it!
Embed this Infographic on your website:
Text Marketer Bulk SMS Services
- What customers really want from you
Lots of happy customers is what we all strive for – from here relationships can form that can hopefully lead...
- 89% of us have PPV Syndrome and we don’t even know it
Don’t worry there is no need to phone your loved ones or start writing your will just yet. Phantom Pocket...
- How to keep ahead of your competition
We live in a cynical world with tough competitors according to Jerry McGuire. And he’s right – every business must...
- 5 reasons why you’re not using SMS marketing
It’s safe to say that mobile marketing has taken the world of business and marketing by the scruff of the...
- Does mobile marketing have a place in a B2B world?
Used to support B2C marketing for years now, Text Marketer’s platform has been used as one of the most obvious...
- 81% are frustrated with your customer service
Over the past ten years, SMS has moved from being a mere curiosity in users hands to an extension of...
- The Long Shadow of the Crazy Frog
Sorry if I’ve just ruined your day by reminding you of the odious amphibian. (All together now ring ding ding...