Dynamic Supplements are an online sports nutrition retailer supplying thousands of people across the whole of the UK. They are dedicated to supplying their customers with the right supplements and nutrition to suit individual needs.
Dynamic Supplements have only recently started using mobile marketing to communicate with their customers, and only a couple of days after one of their campaigns, we got a message from them thanking us for a great system and helping them achieve a record day.
Of course, we got straight back in contact with them and managed to grab a couple of minutes and have a chat about their experience with mobile marketing.
What do you use mobile marketing for?
“A more personal and speedy interaction with our customers. We do the majority of customer service through their mobile phones as we get instant responses therefore it was the next logical step to move into mobile marketing.”
What were your results? Did it go well? Have you got any stats you could share with us?
“We’ve done a few campaigns using Text Marketer so far and after every send we always see an immediate up-turn in sales. Our latest campaign coincided with our strongest sales day ever, and we can only assume our SMS campaign had a huge part to play in this – thanks”
Were you pleased/impressed with your results? Would you recommend it?
“We’ve been hugely impressed, we had good faith that it would work as we know our customers interact via mobile happily and we’re glad to say we’ve been proved right so far! We would recommend mobile marketing to any business – but don’t become spammy!”
How did it compare to other marketing channels you use?
“We’ve used it mainly for promotional activity thus far whereas other channels we use more widely – we’re planning on doing some more informational campaigns in the future via SMS which we are really looking forward to as we know the engagement levels will be high.”
We would like to thank Dynamic Supplements for their time and if you want to be like Dynamic Supplements and hit your sales records, why not sign up with a free account and start messaging your customer today.