Why Email to SMS is still a popular communication channel for businesses

Why Email to SMS is still a popular communication channel for businesses

Email to SMS is like your old sturdy car. Yes, it may not be as glamorous as online SMS platforms, and some people think it is outdated, but the outcome is exactly the same. Your car takes you from A to B and your SMS goes straight to the recipients’ mobile phone in just a few seconds.

Email to SMS is so simple, you add the recipient, type your email, then click send, seconds later the recipient receives your email message as a text message on their mobile phone.

As the famous saying goes . . . “If it ain’t broke, don’t fix it”

We have a brilliant online SMS platform Message Box, that has loads of handy features, from seeing who clicked your URL link, to being able to add a free SMS Web Page to your text message, where you can include images and extra text all for free, and much much more. We love Message Box and we always hear great things about it from our customers.

Email to SMS popular
Even with all those great comments and more, we also recognise that some businesses don’t need, or even want all the amazing features that Message Box has. This is why we have our equally easy to use Email to SMS gateway.

Like the name suggests you can send an email that converts into an SMS. It is still extremely popular way to communicate with customers, especially if you need to have a conversation with them easily.

Customer quote: “So easy to use, I love responding from email it’s so much quicker”

Email to SMS can be used to send individual messages or bulk messages, both being delivered in seconds. It can be used for;

Appointment reminders – Get a list of people who have an appointment with you the following day and send them a message reminding them about it.

Website chat – Add a txtUs number to your website and get people to text you with their queries, you can then reply by email and see the conversation thread.

Marketing and sales messages – You can send mass marketing and sales messages from your email account, increasing sales and engaging with customers at the same time.

Delivery notifications – If you are a small retailer, sending personalised delivery notifications is a great way of keeping customer informed and happy about your service.

Four great ways to use Email to SMS, but why in this modern age is it still so popular amongst businesses? Well there are 3 major reasons as to why businesses are still coming on board and asking for Email to SMS.

Simple to use
We understand that employees already have a huge amount of marketing platforms that they need to login on, and with Email to SMS all you need is your email account. And like everything in Text Marketer, we have made our Email to SMS gateway extremely easy to use, with 3 very easy ways of setting it up and using it, all can be found here.

But in simple terms, all you need to do is enter the customers mobile number in the ‘To’ box followed by @textmarketer.biz, type your message, enter ## at the end (this is so your email footer is not included) and hit send. See we told you it was simple.

Multiple users
With email to SMS you can have as many users as you like sending and receiving text messages through email. Because it is all through the employee’s email address, what it means is with each email account, comes a potential new SMS user.

This gives businesses a way of allowing users to connect with customers on a personal level. As with a text message, 98% are read and 90% are read within 3 minutes, sending a text message instead of an email vastly increases the chance your message will be read and your required action completed.

Easy conversation tracking
Email to SMS allows you to have a conversation with your customers, and just like an email, you can see the thread of conversation between you and the customer. This is great as you can use Email to SMS as a chat option on your website, meaning consumers won’t have to wait around on the phone for hours before talking to someone. They simply send a text and wait for your reply, then have a full conversation with you.

Both your employee and recipient now have a full thread of the conversation if you ever need to go back and check it.

If you are interested in using Email to SMS for your business, then sign up for a free SMS account and our expert team can help you set it up and have you up and running in no time.



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