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5 steps to effective call deflection

Guide to creating and implementing effective call deflection strategy to reduce costs while improving the customer experience.

Example SMS reminder messages to send to customers

The human brain cannot hold an infinite amount of information, which means the appointment or booking they made with you is probably not high up on their list of things to remember. Which ultimately means it is something they will forget…

Hello 2021 – Let’s recall our top 10 blog posts from 2020

Take a look at our top-performing blog posts from 2020! Make this year a success by considering everything we learnt last year.

Send and receive SMS with our Mailchimp plugin

Mailchimp is one of the leading online Email providers and you can now integrate your lists with Text Marketer’s SMS platform. This provides you with 2 main advantages: Use the power of short code marketing to allow people to join a…

Using SMS to give your business a competitive advantage

Did you know that generally speaking most people receive on average just 178 SMS messages a month compared to an incredible 1,216 emails?  Perhaps that’s one reason why the humble SMS has such a high open-rate at 95%. Over the past…

Are your campaigns Santa approved?

Finally, some good news – 2020 is nearly over. Like us, you probably can’t remember the last time you were so excited to see off the end of year, albeit with slightly less pazazz than we’d like. Perhaps unsurprisingly, Statista found…

How world leaders have used the humble SMS to help combat Covid-19

SMS has been used in many different ways by governments across the globe and this post details, just a few of the most interesting use cases we found.

How to track the ROI of your SMS campaigns

Calculating the value of your SMS sends can help you make improvements going forwards, and can help you understand what your customers respond to the best.

What will Black Friday look like in 2020?

As we head towards holiday season, we're detailing our predictions for Black Friday 2020.

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