Text Marketer Blog

Having a robust crisis communications plan enables your business to respond almost immediately and with a high level of professionalism. Below, are just a few examples of SMS templates which can be used for crisis communications in various situations.

What would happen if a threat emerged which effected students/teachers at your educational institute? How would you make sure you communicated with them in the fastest and most engaging way? Here’s how a mobile messaging strategy can help.

It is vital that governments lead the way with effective communication in times of crisis. Both tone and content are important considerations and getting this balance right was what led Italy to report a developed attitude of awareness amongst citizens. See our tips below for timely, accurate and transparent risk communication.

At Text Marketer we believe that the introduction of technology can help to support the NHS and its patients during what some are calling it’s toughest challenge in a generation. Learn how different communication technology, can be used to relieve pressure on healthcare organisations.

Friday 20th March 2020 saw an announcement by the Prime Minister on behalf of the government ordering all cafes, pubs and restaurants to close in a bid to slow down…

As with all successful businesses, the ability to adapt to external circumstances and customer behaviour is vital, here we have outlined some advice for retailers struggling with store closures amidst the coronavirus crisis.

Remote learning can be a daunting prospect for parents and carers, but thankfully there is a growing list of support being made available and we’ve outlined a few of the tips and free educational resources we’ve found.

The overwhelming difference between successful and unsuccessful crisis management is planning. This post identifies the best practices for SMEs to ensure companies emerge from a crisis unscathed.

Business continuity is likely a top priority for businesses at the moment and here we have highlighted a few key points that you can follow to ensure that having a remote workforce will have minimal impact on your business.

Put simply, a business continuity plan (BCP) ensures a company can continue to function as normal in the event of a disaster. In this post, we detail 6 steps your company can follow to create your own BCP.

We’d love to say that Spring is around the corner and even though it is, the current grim weather sure is putting a dampener on things. So to make your…

We’re just going to come out and say it… customer comms aren’t as simple as they used to be. As I type [21st February 2020], the search term ‘how to…

As we all know February is the shortest month which means we can have a lot to achieve and not a lot of working days to achieve it in. As…

This year, it is reported that even more brick-and-mortar stores will close their doors, but eCommerce will continue to rise. It is such a large part of the UK retail…

Happy New Year and happy 2020! The festivities may have drawn to a close but right now, we’re simply celebrating the fact that we’re still on the good side of…

With just 2 sleeps (yes we count in sleeps) until Santa descends the chimney, I think we’re all wondering the same thing… are we on the naughty or nice list?…