skebby sms

SMS survey example questions

The easiest and most effective way to communicate with your customers is through SMS, it takes around 5 seconds for your message to be delivered and because smartphones are now capable of almost everything, our mobile phones never leave our side…

Game of phones – what wins the war, ringing or texting?

The mobile phone has beaten the dog to become our new best friend, or BFF for the more ‘hip’ readers amongst you. We love them. We take them everywhere with us, we even sit on the porcelain throne with them. The…

81% are frustrated with your customer service

Over the past ten years, SMS has moved from being a mere curiosity in users hands to an extension of the arm, as a communication channel adopted by almost every consumer of all age groups. Everything from booking a holiday and…

What customers really want from you

Lots of happy customers is what we all strive for – from here relationships can form that can hopefully lead to lots of happy loyal customers. To create a following of loyal customers is desirable, but to do that you need…