Archive for the "All Bulk SMS Account Documentation" category

 

Can I set the sender name, who the message is from?

 

Yes.
You can also set the sender name for your campaign; this is who the message is from and appears on the recipients’ phone as the message header.
You can set the sender name or ID in two main ways;
1. As a full telephone number. For example 01179992299 or 0700099999 is fine. If you use a mobile number [...]

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How to use the Text Marketer Text Response system

 

Introduction
This article explains how to use the incoming text feature or shortcode SMS part of your Text Marketer account. You can order a free 1 week trial of this service directly in your account by going to Text Response | Add a Keyword.
Your system works by texting in your chosen keyword to the number 88802, e.g. “Text [...]

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Can I stop an SMS campaign after I have set it up?

 

Yes.
You can stop a campaign any time before the scheduled date and time.
Go to Reports - SMS Activity Log. Alongside each scheduled campaign there is an Abort text link. To stop the campaign, click on the link.

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How many mobile numbers can I upload into a group?

 

Is their a maximum capacity for uploading numbers? There is no upper limit to the number of mobile numbers that you can upload into a single group. Text Marketer has a very high capacity and can handle hundreds of thousands of texts in a single send.

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Concatenated “Long Message” SMS feature now Live for the Bulk SMS system and the SMS Gateway

 

Great news! You can now send text messages longer than 160 characters, in fact up to 612 characters which arrive as 1 message on peoples’ phones - using either your Text Marketer Bulk SMS account or SMS Gateway.
I don’t want to send long messages, does it affect me?
Quite simply, no. Apart from some slight changes to the [...]

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Supported and Unsupported characters in Text Messages - GSM Character Set

 

When constructing the message for your SMS Marketing campaign you should be aware that not all characters are supported by the GSM networks. They have a specific character set that they work to. It shouldn’t be a mjor concern to 99%+ of people as almost all common characters are supported.
For your information here are a [...]

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Concatenation and Bulk sending

 

Feature Upgrade
API customers can now send messages up to 612 characters long. If you exceed 160 characters you automatically covert to concatenation sending, this has the following connotations. Each message consists of a 153 character ‘chunk’ (not 160 chars) the extra characters are used to glue the messages together. Therefore a message that is 307 [...]

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New Feature

 

We have had many requests to allow mobile phone number data to be exported once it’s in a group.  This allows you to take advantage of the de-duplicating and Internationalisation our system does for you. You can now do this from the Upload Number to Groups screen. Just click Export next to the group.

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Buying SMS Credits - Google Checkout

 

When buying credits for your account it’s important to note that Google checkout has very stringent anti-fraud measures, whilst most transactions will be immediate, occasionally it can take a while longer as Google does extra checking. The implications are that if you are going to send a large campaign (and need to purchase £100 or [...]

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How to get help with your text system

 

We’ve produced a few helpful videos that can help guide you through the main aspects of your Text Marketer SMS System. Try these first but if that doesn’t cover what your looking for you can also try our FAQ’s area for more help.

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