With a u-shaped recovery predicted for the UK, we're told to expect a lingering effect over the coming months, before trade returns to normal. During this time, effective communication can ensure your business stays top of mind to customers, and that staff remain fully engaged.
July 13, 2020
The easiest and most effective way to communicate with your customers is through SMS, it takes around 5 seconds for your message to be delivered and because smartphones are now capable of almost everything, our mobile phones never leave our side…
February 26, 2019
Getting customer feedback can be imperative for giving you the knowledge and ability to grow your business. Understanding what your business does well and what your business can improve on, will help you identify these areas for improvement and learn more…
September 27, 2017
Back in 2010 we started using review centre to collect reviews, we wanted to show potential customers exactly what we are about, we didn’t just want you to hear it from us, we don’t like to brag or blow our own…
May 25, 2017
Now the above may not be a completely true story, well actually it’s completely made up, but that’s not the point. The point is, whichever company Bill works for have no easy way of finding out why their customers left –…
October 18, 2016
Feedback from your customers and employees can prove very useful in giving you great insight into what they love about your business, but also areas that could potentially be improved. However customers are not always willing to speak to staff members…
January 14, 2016